The Primus Engagement Model

A Client engagement model is a critical success factor for any outsourced business. While talent pool and information about how to build a world-class development process are more or less available to all market players, engagement and engagement agility is what often makes the difference between project failure and success. That is where we cut above the rest.

Key Benefits from our service model include Faster Time to Market, Local Engagement, Reduces Establishment Costs, Lowers Risks Involved, Flexibility and Process Expertise

Primus Service Model

The Primus Service Model is a synergy and alignment of goals. It is designed around two basic elements - Resources and Engagement Models.


Engagement framework

We understand and evaluate the project requirements, project complexities, as well as the volatility of the client's business needs. Based on the project complexities and business volatility, we recommend an appropriate engagement model for the relationship to start. The rationale behind this is to assess technology risks, business risks and manpower risks and mitigate the same by an appropriate deployment of our resources.

Our engagement models are suited to an intermediate business model, with a clear value proposition for an onsite business partner and an offshore team. The objective of any engagement model would be to provide a virtual team to the system integrator while adjusting the level of commitment, level of control, investment required (both time and money) and the cost savings generated through offshore economics to optimum levels for the situation at hand.

Broadly there are three engagement models that move from a low involvement, low control mode to a very high involvement, very high control mode. These are:

Project Subcontracting - This is a great way to start with off shoring. The commitment to the offshore vendor ends with the end of the project and the deliverables are fairly clearly defined. The negatives of this model include the fact that communication lines established over the course of a project might be lost and any new project would involve in building the communication & collaboration infrastructure again.

Retained Team - A small team of resources that are dedicated to work from the concerned business partner. This retained resource is kept busy with any work that comes the way of the business partner that can be offshored, including small projects that are not otherwise considered offshore candidates.

Offshore Development Centre - This is the highest involvement model that has compensating cost savings going with it. Under this model, Primus sets up a dedicated development centre with multiple experienced employees screened to the specifications of the business partner. The infrastructure in the development centre is also exclusively dedicated to the business partner.